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Terms and Conditions

elXtr legal Information

The information and documentation contained on this website was produced by us, LHS Solicitors LLP. The material is intended only as a guide and is not to be regarded as a substitute for obtaining legal advice, since every case will ultimately turn on its own particular facts and circumstances. We will not be held liable for any loss or damage arising as a result of any delays, inaccuracies, errors or omissions in the information and documentation available on this web site, or in the transmission or delivery of all or any part thereof.

We own the copyright in the material contained on this website. You must not use any material from this website, including documentation, code and software, in any way that infringes the intellectual property rights in it. You may view, download and print material from this web site which you may then use, copy or reproduce for your own internal non-profit making purposes. However, under no circumstances are you permitted to use, copy or reproduce any of the material on this website with a view to profit or gain. In addition, you must not sell or distribute any of the material on this web site to third parties, whether for monetary payment or otherwise.

elXtr terms and conditions

Your use of this website is subject to the terms and conditions that follow, please read them carefully. By proceeding to browse and use this website you are deemed to have agreed to comply with and be bound by these terms and conditions, which together with our Cookies and Privacy Policy govern our relationship with you with regards to this website. If you do not agree with any of these terms and conditions please leave this website immediately.

These terms and conditions apply to your use of every part of this website. Separate terms and conditions will apply to any website accessible via a hyperlink from this website.
Please note that this website is intended for residents of the United Kingdom only. This site is not applicable to residents of other countries as the law in other countries may restrict the distribution of the information and products available on this website.

To avoid doubt, none of the information on this website constitutes an offer to contract in any country in which it is available including the United Kingdom.


We reserve the right to amend these terms and conditions at any time and from time to time. If these terms and conditions change in any way, we will post an updated version on this page. Amendments to these terms and conditions will apply to your use of this website and by continuing to use the website after such changes you are deemed to have agreed with these amendments.

We also reserve the right to remove or cease to supply any product or service contained on this website. In the event that removal takes place we shall not be liable to you in any way whatsoever for this removal.

Prices and details of products and services posted on this website are subject to change at any time without notice. All products and services are subject to availability and we give no guarantees in this regard.


We try to ensure that access to this website is uninterrupted and error free. However, due to the nature of the internet the website is provided on an "as available" basis. We will not be liable if for any reason the website is unavailable at any time for any period.

We will not be liable for loss or damage arising if this website becomes unavailable or is suspended for any reason.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat this information as confidential and you must not disclose it to any third party. We have the right to disable any user name or password whether chosen by you or allocated by us at any time if, in our opinion, you have failed to comply with any of the provisions of these terms and conditions.

Copyright and intellectual property

Unless otherwise stated, the rights in the designs, pictures, logos, photographs, documentation, information and other content of this website are owned by or licensed to us. They are protected by copyright, trademarks and other intellectual property rights. You must not use any material on this website in any way that infringes the intellectual property rights in it and, where necessary, our status as authors of the material must be stated.

You may only view, download or print individual pages or documents for your own personal use. You are not permitted to download, copy, reproduce, modify, redistribute, republish, display, post, transmit or extract any part of this website with a view to profit or gain. In addition, you must not sell or distribute any of the material on this website to third parties, whether for monetary payment or otherwise.

If you copy, download or print any part of this website in breach of the terms and conditions, your right to use this website will cease immediately and you must return or destroy any copies of the materials you have made.

Data protection

All personal information supplied to us will be processed in accordance with the provisions of the Data Protection Act 1998 (as amended).
When you supply personal data via this website, you will be told how this data will be used at that point. Through your use of this website, you agree that personal information that is provided will be dealt with according to our Cookies and Privacy Policy.

If you have any questions regarding the Data Protection Act 1998 or our Cookies and Privacy Policy please contact us on 0345 350 1099.


Subject to the terms of our Cookies and Privacy Policy, we will monitor your use of this website and this information will be used by us for internal business purposes or in accordance with the rules of any applicable regulatory or self-regulatory organisation.

Our Liability

The material displayed on this website was produced by us and is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with this website or in connection with the use, inability to use, or results of the use of this website, any websites linked to it and any materials posted on it, including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This exclusion does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
The publication of the information provided on this website by us does not constitute a recommendation that you enter into a particular transaction, nor a representation that any product and/or service detailed on this website is suitable or appropriate for you.
Certain products and/or services detailed on this website may involve significant risks, and unless you have fully understood all such risks and independently determined that such transactions are appropriate for you, you should not enter into any transactions.
You should not construe any of the information which is contained on this website as legal, business, financial, regulatory, tax, accounting or other professional advice.

Governing law

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. In the event of a dispute, you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Links to third party websites

Links from our website to third party websites are provided purely for your convenience and such links do not constitute an endorsement, affiliation or authorisation by us with respect to such third party websites. When you activate these links you will leave our website. We do not endorse or take responsibility for the content on third party websites or the availability of these websites and we are not liable for any loss or damage that you may suffer by using these websites. If you decide to access linked websites you do so entirely at your own risk.

Ownership of website

This site is owned and provided by LHS Solicitors LLP.
We're a limited liability partnership registered in England and Wales with registration number OC325244 and our registered office is The Observatory, Chapel Walks, Manchester M2 1HL, which is also our main trading address. Our VAT number is 245 736 349.

We're regulated by the Solicitors Regulation Authority. We're not authorised by the Financial Conduct Authority but we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity.

Because we're an alternative business structure for the provision of legal services (and not a traditional law firm), we're part of a large business organisation. Abbey Protection Group Limited is our 'corporate member' (a bit like a parent company in normal corporate terms but not quite the same). Markel Corporation is the ultimate holding company for Abbey Protection Group Limited.

Viruses, hacking and other offences

You must not misuse this website by knowingly introducing viruses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and the Police and Justice Act 2006. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any websites linked to it.

We cannot and do not warrant that this website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this website.

Acceptable use standards

You may use our website only for lawful purposes. You may not use our site:
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation, for example 'spam'.
To transmit, or procure the sending of any material which is: defamatory of any person, obscene, offensive, inflammatory, sexually explicit, promotes discrimination or harassment based on sex, sexual orientation, gender reassignment, marital or civil partnership status, race, age, religion or disability, infringes any copyright, database right or trade mark of any person, is likely to deceive any person, is in breach of any legal duty owed to a third party (for example, the duty of confidence), is threatening or abusive, is likely to harass, upset or embarrass any other person, misrepresents your identity, or advocates or promotes any unlawful act.

We will determine, in our absolute discretion, whether there has been a breach of these acceptable use standards through the use of our website. If a breach of this policy has occurred, we may take such action as we deem necessary.

Failure to comply with these acceptable use standards constitutes a material breach of these terms and conditions and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our website.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our website.
A warning being issued to you.


We will take all reasonable steps to ensure that any personal information you provide is kept secure. However, because of the nature of the internet, we cannot and do not guarantee that personal information you provide will not be intercepted by others and decrypted. Consequently, your privacy cannot be guaranteed. Please refer to our Cookies and Privacy and Policy.

Queries or concerns

If you have any other queries or concerns regarding your use of this website or these terms and conditions, please contact us on 0345 350 1099 or info@abbeylegal.com or write to us at the following address:

LHS Solicitors LLP
20 Fenchurch Street London EC3M 3AZ


We pride ourselves on providing a high quality service and we want to ensure that we maintain this at all times. If you are not satisfied with any part of a product or service you have received from us, or if you think that our collection and use of your personal information is unfair or misleading, you should write to the Customer Service Manager:

Customer service manager

LHS Solicitors LLP
20 Fenchurch Street London EC3M 3AZ
Telephone Number: 0345 350 1099