As a business you should know and understand your rights and duties when you sell goods or supply services to members of the public. By getting the basics rights, you will be able to trade with confidence and grow your business with the minimum of fuss. If you fail to get things rights however, you are likely to face a claim for breach of contract, or Trading Standards can investigate your business or worse case is that you may face prosecution. There are different rules depending on if you sell online, in store or if you go to see customers at home.
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