I trade with consumers and other businesses

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Dealing with consumers can be tricky due to the numerous rules that are in place to protect the consumer’s rights. If you embrace the challenge and operate within the boundaries of the law, you’ll have little difficulty in building a great reputation and finding success in your business. Our guidance materials and template documents give you the information you need to be a responsible and reliable trader.

If you trade with other businesses, you can usually freely negotiate on the terms of the agreement between you and them. Making sure that the final terms and conditions that you agree on is communicated properly and evidenced somewhere can make a huge difference for your business if things go wrong. The main provisions of a supply agreement will deal with the product description, the payment and delivery terms. In this section we’ll give you guidance and documents to help you understand the key legal issues that you should be aware of when dealing with other businesses.

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